Free Worldwide Shipping

FAQs

PRE SALES QUESTIONS

How long will it take for my items to arrive?

It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Where do you ship from?

We ship from our partnered warehouses & factories located in USA, Russia & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take to receive a tracking number?

It will take usually between 2-5 business days.

Where can I place an order from?

You can place an order from any country, we ship Worldwide.

Is shipping really FREE?

Yes, shipping is Free Worldwide on most items. On some items, we have Free Shipping over $75.

Where is you company located?

We have an office in the beautiful country: India; Supply warehouses in: USA & Russia; High-Quality vendor contacts in: China

Which currency will I be charged in?

We processes all orders in USD, EUR, GBP, INR, AUD & CAD.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders.

Note:
Please contact us if you don’t receive one within 24 hours after following the instructions below.

  • We’re requesting you to kindly check your ‘Spam Folder’ if you didn’t receive your order details in Inbox.
  • If you receive email in Spam Folder, please click on ‘Not Spam’ to get emails into Inbox

How can I pay?

  • We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal through Paypal secure payment.

Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

AFTER SALES QUESTIONS

What should I do if I receive a damaged or wrong product?

You can file a complaint in Support page, our policy lasts 15 days after the product’s delivery. If 15 days have gone by since your product delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, return shipping fee is paid by buyer.

You cannot make the size or colour as an excuse to make refund.

To complete your return, we require proof of purchase or the following information is required when you reflect the problem:

  • Order number
  • The item’s SKU number
  • Images of defective

Can I change or cancel my order?

Yes, you can change or cancel order, unfortunately we can’t accept the change or cancelling after your order has been shipped.

OUR GUARANTEE
We stand by our high-quality products and your satisfaction is guaranteed.

FREE SHIPPING 
Handling time 1-3 business days. Estimated delivery between 7-14 business days*.

SECURE CHECKOUT
Pay with the world’s most popular and secure payment methods.

EASY RETURN
15 day return policy after product’s delivery & 40 days of buyer protection.